Executive General Manager Technology
Journey Beyond
Co-Founder & Chief Executive Officer
Paire
Chief Purpose and Brand Officer
Kiwibank
Chief Support Services Officer
Whakarongorau Aotearoa / New Zealand Telehealth Services
Chief Marketing and Product Officer
Webjet Group
Chief Experience Officer
NZ Automobile Association
General Manager Customer Solutions
Auckland Transport
Head of Customer Experience
Livestock Improvement Corporation
Head of CX
Southern Cross Travel Insurance
General Manager Customer Delivery
TSB Bank
Head of Process Excellence and Design
Head of Loyalty
Z
Head of Strategy and Transformation
Provident Insurance
General Manager Customer Experience & Marketing
Hato Hone St John
Woolworths
General Manager Omnichannel and Digital Experience
The Warehouse Group
General Manager Digital & Marketing
PlaceMakers
General Manager Marketing & Digital
Pinnacle Life
General Manager Client Experience
Fisher Funds
Head of Brand Strategy and CX
Skycity Entertainment Group
Head of Customer Success
WM
Head of Member and Adviser Services
nib New Zealand
Chief Executive Officer & Founder
Re\|Framr
KiwiRail
Head of Customer Operations
AIA New Zealand
Founder & Principal Consultant
Melanie Disse Consulting
Head of Channel Excellence
Auckland Council
Data and Performance Lead; Board Member
Te Whānau O Waipareira; Kites
Founder and CEO
BlueSkyMinds
Head of Digital & Customer Engagement Centre
Managing Director
CTMA New Zealand
Contact Centre and Customer Experience Advisory
Chief Executive Officer
CONVAI
CEO
Auraya
Business Development Director ANZ
Mindpearl AsiaPac (representing Outsource Fiji)
Director of Consulting
Concentrix
CEO and Director
Digital Island
Head of Growth and Account Management NZ
Co-Founder
inGenious AI
Good CX
Former Chief Executive Officer
CCNNZ
